Refund Policy

At Lowky, we are committed to delivering high-quality service through our AI-driven style consultation platform. Due to the nature of the services we provide, here is our policy regarding refunds:

1. Non-refundable Services

All purchases on Lowky are non-refundable. This policy is in place because our AI-driven analysis involves significant computational resources and processes, which are initiated immediately upon payment and cannot be reversed. Each consultation is tailored specifically to your individual profile and preferences, utilizing advanced technology to provide personalized advice.

2. No Cancellations

Once a service is purchased and processing begins, it cannot be canceled. The computational work required for our AI to analyze your input and generate style advice starts immediately and incurs costs from the outset.

3. Exceptional Circumstances

In the event of any errors on our part, such as system failures or service interruptions that affect your consultation outcome, we encourage you to contact our customer support. While refunds are generally not offered, we are committed to ensuring that you receive the service you paid for and will assess such situations on a case-by-case basis to find an appropriate resolution.

4. Contact Us

If you have questions or concerns about our refund policy or if you need to discuss an issue with your service, please reach out to us at support@lowky.co. Our team is here to help and provide support to ensure your satisfaction.